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It is taking a long time for the date and time search to finish. Is this a bug?

If the user is performing a packet search on PCAPs captured for several hours or days, the process may take some time. If the wrong time is selected, please click the button on the GUI to stop the process.


Can another packet search be performed while a packet search is being processed?

Up to two searches can be performed during the search process.


What does “Reorder Output PCAP” do in Packet Search?

If the "Reorder Output PCAP" box is checked, the timestamps of the output PCAPs will be sorted.


What do “Increment File”, “Compression”, and “Rotational” mean on the Capture Setting page?


I filled in the input/output file name, directory, and packet slice, and turned on filtering. However, the captured traffic does not match the output file name. Why does this happen?


Can we restrict access to start/stop capture depending on the user?


Is IPv6 supported by both PureInsight and QManager?

PureInsight and QManager support over 150 protocols, including IPv6.


In What ways I can perform a backup of my data with QManager?

With Q Manager, you can perform a backup through a local snapshot, remote mirror, or a full remote mirror method. Please refer to the documentation for a more detailed guide.


How long does it take for the snap/full mirror with multiple hosts?

Using different network interface(s) for snap/full mirrors will improve the speed of the service. 

For example: 11GB with 8 hosts using only one interface

Time: 50 minutes.

For example: 11GB with 8 hosts using a different interface

Time: 30 minutes.

Also, if these services are handled through different interfaces, users will notice less 'lag' in the network.

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