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When your system is in good health, the system diagnostic button color is green. When there are issues, the system diagnostic button color turns red. Check more information on issues by clicking the button.

1. System is in good health

System_Diagnostic.mov

2. System Error

This is the most common cause of system failure. If your hard disk starts to fail, please contact the system administrator immediately.

At the bottom of this page, you can find a button to generate a “Support Log”. (Refer to this page.)

Trouble_shooting2.mov

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