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Users can generate a “Support Log” create a 'Support Log' from this page and send then forward the log file to the system administrator for further system investigation.

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Follow these steps:

  1. Navigate to the

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  1. 'Support Log' page.

  2. Click the

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  1. 'Generate Log

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  1. File' button.

  2. Enter the password to save the log file.

  3. Send the file to the system administrator.

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