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It is taking a long time for the date and time search to finish. Is this a bug?

If the user is performing a packet search on PCAPs captured for several hours or days, the process may take some time. If the wrong time is selected, please click the button on the GUI to stop the process. (Refer to Packet Search)


Can another packet search be performed while a packet search is being processed?

Up to two searches can be performed during the search process.


What does “Reorder Output PCAP” do in Packet Search?

If the "Reorder Output PCAP" box is checked, the timestamps of the output PCAPs will be sorted.


What do “Compression” and “Rotational” mean on the Capture Setting page?

Compression: Compresses the file after writing to that file is complete. This works best when capturing using increment mode.

Rotational: When the volume reaches the threshold value (depending on the configuration of the QP), the oldest PCAP and compressed PCAP are deleted to make room for the newest PCAP captures. (Refer to Capture Setting - Filters)


Can we restrict access to start/stop capture depending on the user?

Different types of accounts can be easily created. For example, a network engineer can have access to all features, while other users can be restricted to certain features.


Is IPv6 supported by both PureInsight and QManager?

PureInsight and QManager support over 150 protocols, including IPv6.


In What ways I can perform a backup of my data with QManager?

With Q Manager, you can perform a backup through a local snapshot, remote mirror, or a full remote mirror method. Please refer to the documentation for a more detailed guide.


How long does it take for the snap/full mirror with multiple hosts?

Using different network interface(s) for snap/full mirrors will improve the speed of the service. 

For example, 11GB with 8 hosts using only one interface

Time: 50 minutes.

For example, 11GB with 8 hosts using a different interface

Time: 30 minutes.

Also, if these services are handled through different interfaces, users will notice less 'lag' in the network.

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