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How often is the software updated?
Where and who should I contact if the system has an issue?
How and where do I submit feedback?Quantea constantly updates software components such as QManager and PureInsight to make the latest improvements and bug fixes. A new version of QManager and PureInsight is released at least one a month with the latest features and improvements.
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I see "Error Found" on the QManager landing page. What does this mean?
It means that there may be an error in some part of the system; click on the "Error Found" button to see the details of the error. (Refer to System Diagnostics)
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I see a bug in my system. What do I do?
Please refer to Troubleshooting page and contact the system administrator
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While performing a remote mirror or a full mirror - the network and machine slow down. What is the best way to improve the situation?
A) Performing these services requires a heavy network load. A way to improve the performance is to use a different network interface (other than eth0) just specifically for these services. It would also be beneficial to schedule these services to run during nighttime when network traffic is usually low. Please look at the documentation for more information. Also, if these services are handled through different interfaces, users will notice less 'lag' in the network. (Refer to Data Protection)